Adobe Cloud Help Page
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Solution #1 - Installing
When installing CC client my computer either shows a white screen or crashes after logging into Campus Login Services.
There is an intermittent problem with installing the client that doesn't recognize
the Enterprise ID. As a work-around install the client using Google Authentication.
You will be redirected to a Google website to complete the installation.
Once the client is installed, you will be logged in with a trial account. You will need to sign out and sign back in using the Enterprise ID. See our FAQ's for more information.
Solution #2 - Installing
If you receive an error after trying to authenticate, you may need to check your personal anti-virus. Most anti-virus applications have a temporary disable option which may help to activate the software. Editing your anti-virus settings must be done at your own risk.
Solution #3 - Downloading
If you have having trouble downloading the Adobe Creative Cloud Client, you can try
to download it straight from the Adobe public link.
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Please call the Service Desk at 559 278 5000 for additional questions or problems.
Additional Training
- https://www.lynda.com/search?q=adobe+cc
- https://edex.adobe.com/2018courses/
- https://edex.adobe.com/#learn