The Technology Service Desk is now located on the bottom floor of the USU 25D.
Frequently Requested Resources
Download TeamViewerQS: Windows, Mac
Access Apporto Virtual Lab Apps
Get help using Zoom Meetings
Instructions to use VPN to get on Fresno State Network
Download Zoom Meetings software
!!!NEWS!!! Zoom Phone is Here!
Check the service status of Canvas: here
The Service Desk telephone number is (559) 278-5000.
Telephone Support Hours for the Technology Service Desk:
Day | Hours |
---|---|
Monday - Friday |
7:30 AM - 7:00 PM |
Please note: There is limited Canvas support after 5PM as Canvas administration tools are not handled by the Service Desk.
Email Extension Request
Technology Services will begin deactivating the email accounts of (all) alumni who are no longer enrolled as active students or not actively employed by the University. To request extension click here.
Our office location is USU 25D, you can find us using the Campus Map.
Prevent Phishing at Fresno State!
If you suspect that you’ve come in contact with a bogus phishing scam or virus, change your password and contact the service desk.
We urge you to remain vigilant against these types of email scams.
Looking For Self Help - Check out the Technology Services Knowledge Base!
At Technology Services, we understand some individuals may not actually need our one on one support. As a research campus we understand some Faculty, Staff and students like finding solutions to common issues on their own.
The Knowledge Base system includes commonly found solutions to issues you may have related to; Campus Wifi, Email, Duo, and any hiccups you may encounter.
Please visit the Technology Services Knowledge Base Page, linked here.