Network Outage In Social Sciences from 8:15-10 this Morning

Non-Emergency Construction Projects, Outages, IT Notices

Network Outage In Social Sciences from 8:15-10 this Morning

Postby jimm » Wed Aug 22, 2012 10:42 am

Technology Services became aware of network issues impacting users in the Social Sciences building this morning at approximately 8:15 a.m. These issues affected users' ability to use both data networks and telephone services in that building. We were in contact with the Dean's Office throughout this issue. Our networking staff worked to identify and correct the source of the problem and were able to restore service by approximately 10:15 a.m.

We believe this outage is related to the effects of power issues earlier this month on our network equipment. We are monitoring the network in Social Sciences, and throughout the campus, carefully to detect and respond to any similar issues. We will alert our Help Desk staff and communicate with the campus in the event of any further network issues.

Thank you for your patience as we responded to this problem. We apologize for the frustration and inconvenience and are especially conscious of the impact of outages of this nature on our first day of classes.

Jim Michael - Technology Services
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Joined: Wed Jun 27, 2012 9:44 am

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