How do I receive a refund from Fresno State?
Fresno State has contracted with BankMobile, a third-party provider, to deliver financial aid, scholarships and other types of refunds authorized by Fresno State to students. For more information about BankMobile, visit this link: https://bankmobiledisbursements.com/refundchoicessso/.
View Fresno State's contract (found in the U.S. Department of Education Compliance Handbook) with BankMobile, a Division of Customers Bank.
After registering for classes, a refund preference must be selected by doing the following:
- Log in to my.fresnostate.edu
- Select "Student Self Service"
- Click on "BankMobile Refund Selection"
- Choose a refund preference
You can change your refund preference at any time for future refunds.
There are three refund preferences to choose from:
- Have your refund deposited to an existing bank account
- Open a BankMobile account and receive a Fresno State Choice Card (BankMobile fees)
- Have a paper check mailed
Please note, if you do not choose a refund preference, your refund may be delayed by approximately four weeks.
Need help? Contact Student Accounts at (559) 278-2876, visit Student Accounts located on the first floor in the Joyal Administration building, South Lobby Room 181, email Student Accounts at firstname.lastname@example.org or refer to the Accounting Services Money Matters webpage. A BankMobile customer service phone is also located on the first floor in the Joyal Administration building, South Lobby next to the Cashiering Services windows for your use.