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Technology Services at Fresno State

Welcome to the Technology Services website.

Technology Services provides administrative information services, core services, and desktop support to the Fresno State community.

Our department consists of a well trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus.

We hope you'll browse through our website using the tabs above and helpful resources below to learn more about the services and support available to you. 

Current News 

Security/ Network Upgrade on January 12, 2018                   (All Network Services Unavailable)

Technology Services will perform a security/network upgrade this Friday, January 12, 2018 from 11:59 p.m. through Saturday, January 13 at 4:00 a.m. During this maintenance window all network services will be unavailable.

How will this upgrade affect me?
All network services will be unavailable. However, this upgrade will be performed after office hours in order to minimize disruption for the campus community.

The following services will be affected during the maintenance window:

  • Wifi, Internet, and other on-campus network resources
  • Cloud Software that is Authenticated through Fresno State Single Sign-On such as:
    • G Suite (email and calendar)
    • PeopleSoft
    • My Fresno State (Portal)
    • Blackboard
    • BOX
    • Qualtrics
  • Phones - Both incoming and outgoing calls**

**IMPORTANT: If you're on campus during this time and need emergency assistance, please call 911 from your cell phone. Indicate that you’re calling from Fresno State's campus and be ready to share your specific location. Example: "I'm on Fresno State's campus in the McKee Fisk Building."

Why are we implementing this upgrade?
Technology Services must perform this maintenance for the following reasons:

  • Upgrade firewall
  • Improve network performance
  • Establish a more consistent protocol for the system that manages our security cameras (Multicast).

Thank you for your patience as we perform this necessary maintenance.

Please feel free to contact the Help Desk at 278-5000 for additional information.

strategic plan

Security Update November 2017_Shop Safely Online for Black Friday!

Resources