Meet The Advising Team and Coaches!

We have our three professional staff: Mazie, Jamaal, and Renee. The following are our Academic Coaches. 

Mazie Moua

 Mazie joined the Learning Center in 2014 where she was an Academic Advisor in SupportNet and now Coordinator for the program.  Mazie grew up in central Wisconsin, where she received her BA in English Education with minors in ESL, Women's Studies and Political Science at the University of Wisconsin Stevens Point and Masters from CSU-Fresno in Student Affairs and College Counseling. She was the first in her family to obtain both an undergraduate and graduate degree.  Mazie has worked in many capacities including law, mental health, the county, and non-profit organizations.  In addition, Mazie has over ten years of experience in education having worked as a high school English teacher for the Wausau School District, Adjunct instructor at Northcentral Technical College, Program Coordinator, writing tutor, and Hmong Language Facilitator at UW-Stevens Point.  Mazie is passionate about helping students to succeed and achieve their dreams.  

 Photo of Mazie Moua

Jamaal Washington

 Jamaaal is

Photo of Jamaal Washington

Renee Cromer

 Renee is

 Photo of Renee Cromer

Sandra Arévalo

Sandra Arévalo was born in San Luis Obispo, California and received her diploma from Arroyo Grande High School. She continued her education at UCLA where she received her Bachelor of Arts degrees in Comparative Literature and Chicana and Chicano Studies. Sandra has a background working with low-income, first-generation, and migrant youth and adolescents at several school districts; she worked for non-profit organizations in the areas of education and mental health, in both urban and rural settings in  California. Sandra studied at Fresno City College in the areas of creative writing and graphic design. She is currently in the Counseling master’s program with the option of Student Affairs and College Counseling in addition to obtaining a certificate in Advanced Creative Writing. Aside from work with SupportNet, Sandra is an Advising Assistant in the Psychology department. In the Fresno community, Sandra is involved in the arts and writing communities having performed and organized for the Women Arts and Music Festival of Fresno (WAMFF). Sandra has a passion for working with students and has sense of urgency to advocate for awareness and solutions for the many issues students face.

Photo of Sandra Arevalo

Zaira Garibay

Zaira is an undergraduate student at Fresno State pursuing a BA in Social Work, with a Minor in Communicative Disorders. One of her main goals is to pursue her Masters degree in Student Affairs and College Counseling with a PPS credential. Being born in Mexico, Zaira has learned to appreciate all of the opportunities that have come her way, not only in the work force but personal and educational as well. Zaira spent most of her years in a small town by the name of Corcoran finding her love for education and sports. Currently, Zaira is a proud member of Lambda Sigma Gamma Sorority Inc. She serves her organization by holding various positions. Her love for helping student and higher education has brought her to Fresno State and SupportNet.  “I’m so excited to help students take the next step towards success!"


Gerardo "Jerry" Gomez

 Jerry is

Photo of Gerardo "Jerry" Gomez

Gabriela "Gabby" Ramirez

 Gabriela is


Alexus Rodriguez

 Alexus is from Cutler-Orosi. She graduated from Orosi High School in 2014 and am a first-generation college student. She received her Bachelors of Science in Criminology-Law Enforcement at California State University, Fresno. She did her internship at the Marjaree Mason Center. She directed the health and welfare of children and assisted with homework. Her first year of college she worked for the Fresno State Police Department to get experience working in her field of study. However, when she started working as an EOP peer mentor during her junior year in college, she found a strong passion for guiding students. She began to realize that encouraging, supporting, and motivating college students to succeed academically and personally was something she enjoyed. As a result, work did not feel like work anymore because she love what she did. Growing up in a low-income family and with an uneducated father came with many challenges because she did not know anything about what college had to offer. She is currently in the Counseling Master’s program with the option of Student Affairs and College Counseling and will be interning with SupportNet as an academic coach. She will also be getting herPupil Personnel Services (PPS) Credential. 


Sacramento Jimenez


Berenice Tapia

Berenice graduated from Fresno State in May 2018 with a Bachelor of Arts degree in Psychology. During her undergraduate studies, she was involved with the Jan and Bud Richter Center for Community Engagement and Service Learning as a Service Learning Coach. She also worked as a Peer Advisor for the College of Science and Mathematics Advising and Resources Center and is a proud member of Lambda Theta Nu Sorority, Inc. She is now pursuing her Masters’ degree in Counseling with an option in Student Affairs and College Counseling. Berenice is a rotational intern at the Learning Center and an Enrollment Analyst for the College of Science and Mathematics Advising and Resources Center. She is passionate in aspiring others pursue a higher education and strives to be a support system by providing guidance and resources to students.

 berenice 1

Pakou Thao

Pakou Thao was born and raised in Fresno, California. She graduated from Edison High School in 2013 and 2017 from Fresno State with her Bachelor of Science in Child Development. As the first child of seven to attend college and pursuing a Master’s degree, Pakou struggled finding the correct educational path after high school. She found her passion in education during her second semester at Fresno State by exploring different options. Through her work experience with Fresno State Upward Program (UB), Pakou was able to speak with many Hmong students about higher education and graduate programs. She worked and talked with many students and parents about higher education and the benefits of college when she saw that Hmong families in UB were similar to hers; parents and students were unaware of all the educational opportunities. As a UB alumna, Pakou understood the importance of education, family, and financial need when it comes to college. She shares her experience of being the first from a large, low-income family in hopes of motivating other underrepresented students towards higher education.


Mungnang Vang

Mungnang graduated with her Bachelors of Science in Criminology-Victimology, a certificate in Victim Services, and interned at RCS Fresno as a victim advocate for victims of sexual crimes. She wanted to work with Southeast Asian women and conduct outreaches about domestic violence in Asian cultures. In all the mist of empowering, motivating, and guiding victims towards a sense of independence, she realized she was actually guiding herself to become all those things. Growing up in a low-income family with both uneducated parents working in minimum wage jobs, no one taught her the academic and personal resources college had to offer. As a first-generation student, Mungnang has always struggled to find help and understanding from teachers and peers. This motivated her to continue her education to become a college counselor. She is currently in the Master’s program, Student Affairs and College Counseling and interning at Supportnet as an academic coach. She hopes to guide students to the stage of self-actualization, to get them to a place where they feel worthy, healed, capable, and accomplished in their personal and academic world.


Giselle Velazquez

Giselle Velazquez is from Palmdale, California. She completed her undergraduate career at the University of California, Irvine where she double majored in Psychology & Social Behavior and Educational Sciences. During her time at UC Irvine she was able to work with two outreach programs, Upward Bound and The Early Academic Outreach Program. Working with these two outreach programs, Giselle was able to mentor underrepresented low income students. She spent a lot of her time preparing and mentoring students to become competitively eligible for higher education. In addition to these outreach programs, Giselle was also a research assistant. Giselle was a research assistant for the Child Narratives Lab where she worked along side a professor, graduate students, and other undergraduates. As a research assistant, she was able to code qualitative data and become familiar with the research world. Giselle is currently a graduate student in Counseling with the Student Affairs and College Counseling option. Her aspirations include working with underrepresented groups in order to help them attain a higher education to one day becoming the dean of a department at an institution.

giselle pic1

Gladis Villalpando

Gladis is from Santa Maria, CA. After being admitted to Fresno State, she moved to Fresno in 2012 to pursue a higher education. She graduated with a Bachelor of Science in Recreation Administration and is now pursuing a master’s degree in Counseling with an option in Student Affairs and College Counseling. Gladis is a proud daughter of farm-working parents, who taught her the value of work ethic, resilience, and education. She believes that everyone is capable of achieving a healthy and successful life, and is passionate about helping others take small steps towards a bigger future. This is a philosophy she carries through many job opportunities such as Dog Days Orientation, California Teaching Fellows Foundation, Big Brothers Big Sisters, Reading and Beyond and now SupportNet. She is excited to serve Fresno State students in creating goals and taking their next steps towards achievement!