Meet SupportNet's team of Academic Coaches!

SupportNet has 2 full-time professionals (Mazie and Jamaal) and an amazing group of student interns that provide high-impact academic-coaching support to Fresno State students! 

Mazie Moua

Mazie  

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Jamaal Washington

My definition of success is having the resolve to overachieve the expectations held by others (as well as those held for ourselves) followed by a tenacity to consistently work and push the pencil that writes new chapters to our legacy.

The biggest challenge to my first year of college was having the confidence to follow my academic intuitions and make the right (or necessary) decisions without the privilege of having immediate family members or friends as an example to follow.

The motivational quote that gives me the energy to keep striving forward is "Those who say it can't be done are usually interrupted by others doing it." - James Baldwin 

The people who most inspire me are those who use their platform to selflessly work to create positive change in the lives and opportunities of others.  I am even more inspired by those who can do so with equity in their praxis.

Photo of Jamaal Washington

Sandra Arévalo

My definition of success is: a perceived and observed manifestation of one’s progress from previous to present best.  While one’s “best” may sway from optimal to basic (due to health, socio-economics, and other hindrances or limitations), keep improving upon your best to be a wiser, kinder, more evolved, and more resilient version of yourself. For this reason, the person who inspires me most is my father because even though he had seven lives to help support (just within our immediate family and has since extended considerably), he never yielded to life’s pressures and continues to make diligent improvements.

The motivational quote that gives me the energy to keep striving forward is the Nahuatl word, Mexicatiahui, which means, “may the children of the earth always move forward.” It speaks to the spirit of tenacious willpower I’ve inherited and wish to impart, as well as the spirit of pure wonder with which we can interpret and embrace our inner and outer worlds.

I have found purpose in serving students because of my own insight as a low-income, first-generation college student who overcame barriers to achieve their degree(s).  I was the first in my family to attend a UC and had a history of being both helpful to others and passionate about education, largely due to the invaluable encouragement of my immigrant parents. I recognize that to achieve social and global progress, we must advocate for increased awareness via education. In the words of Paulo Freire, “Liberating education consists in acts of cognition, not transferals of information.” Students can count on me to put forth my best effort to individualize holistic services and be supportive in finding effective solutions so they can move forward with their goals, be academic or otherwise.

The biggest challenge that I faced during my first year at the university was moving over 150 miles away from home and not having the means to see my loved ones as often as I would have liked. This often meant time spent by myself in my dorm while my roommate and new friends were away on the weekends. Homesickness hits; it becomes an opportunity to focus on your inner self, present goals, and to build new relationships. 

The biggest lesson that I have learned as a university student is that patience and determination often go hand in hand.  With them, you can move in the path of your choosing, pave a new way, or correct course to achieve the dream you seek to actualize.

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Augustin Cisneros

My definition of success is setting short term and long term goals to become a professional that will strive to better the lives of others.

The biggest challenge that I have faced during my first year of college was not reaching out for help when I needed the assistance.  This caused me to struggle with my academics.

I have found purpose in serving students because of all my experiences in education and the knowledge I hope to share.

The people who inspire me most are my parents because of how they worked so hard to get me to accomplish all my goals in life. Students can count on me to provide a safe space where they are free from judgment.

The biggest lesson that I learned in college is the importance of advocacy and communication with peers and counselors.

Aaliyah Marin

My definition of success is being in a profession that I love, as well as being able to provide for myself and be self-sufficient.

The biggest lesson that I have learned so far in college is to not be afraid to take chances when it comes to your educational and professional development opportunities. By taking advantage of these opportunities, you are investing in your own growth and success.

The motivational quote that gives me the energy to keep striving forward and overcome
fear is, “If Your Goals Don’t Scare You, They Probably Aren’t Big Enough”

Kabao Xiong

My definition of success is having a positive impact on myself and others by uplifting and inspiring them to think and act in ways that they may not have considered before.

The biggest lesson that I have learned so far in college is that college is not a race of who finishes first. Everybody has their own pace as long as you are making progress you will get there eventually. Moreover, the experiences and opportunities you gain through the journey will evolve who you are.

The biggest challenge that I faced during my first year of college was adjusting to the social and cultural climate of the University and the resources the University offer.

The motivational quote that gives me the energy to keep striving forward suggests "Knowing your purpose in life, growing to reach your maximum potential, and sowing seeds that benefit others."   - John C. Maxwell

Janet Ibarra

Janet Ibarra 

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Katherine Mize

When I first began my journey in college, I didn’t have much guidance to lean on or any idea of what I truly wanted to do with my life. The constant feeling of being lost in a world that was supposed to help define my future was definitely one of the biggest and lengthiest challenges I have gone through, and it was not until I met some of the best mentors I could ask for here at Fresno State to keep my head up when times got rough, both academically and personally. Thus, I am a strong believer in learning from your mistakes, trusting the process, and embracing the idea to be comfortable with the uncomfortable and unknown.

I am personally very appreciative for all of the opportunities I have had to learn new things and I believe in the power behind education and advocacy. For me, spreading such knowledge onto others can really help encourage, motivate, and empower them to keep on learning and moving forward. Students will be able to count on my enthusiasm to chase their dreams as well as my guidance through whatever difficulty or obstacles they may endure along the way, and I hope that with all of the experiences I have gained here at Fresno State and will continue on gaining, I will go on forth implementing supportive measures around student success, and towards a brighter future they each deserve.

 

Doua Lor

My definition of success is to sustain the momentum of passion in any projects and see it all the way through whether it failed or succeeded because we can learn important lessons from the experience.

The biggest challenge that I faced during my first year of college looking for my identity as a Hmong American male student navigating college.

The motivational quote that gives me the energy to keep striving forward is“do not fear failure but rather fear not trying”- Roy T. Bennett, The Light in the Heart

I have found purpose in serving students because I want to make similar impacts like many of my mentors, advisors, professors, and peers had done onto me.

The person who inspires me most is my father because he fought for my family's safety and provided opportunities for me to be here.

Students can count on me to find a strategy to help them be successful in anything they set their mind on. If I do not have the answer and resources at the moment, I will make sure I exhaust all my network and continue to build allies to help students succeed.

The biggest lesson that I have learned so far in college is not how intelligent you are but how resilient and motivated you are toward your goals.

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Jake Lorchueya

My definition of success is when an individual is committed and actively pursuing his/her goal(s) even if they have not accomplished anything yet.

The biggest challenge that I faced during my first year of college was not knowing who to turn to about my academic and personal concerns.

The motivational quote that gives me the energy to keep striving forward is "You have your way. I have my way. As far as the right way, the correct way, and the only way, it does not exist." - Friedrich Wilhelm Nietzsche

I have found purpose in serving students because of my own college experience. I was that one student that always felt lost and confused about college because I was the first one in my family to attend college. Now I help students navigate college so that they don't have to do it alone. 

The person who inspires me most is my mom because of how resilient she is. As a widow and someone who does not know English, she raised 9 wonderful children.

Students can count on me to not only guide then in their academic and professional journey but also advocate for their needs.

The biggest lesson that I have learned so far in college is that there are a lot of individuals on and off campus who want to see you succeed and most of the time all we have to do is ask for help.

jake

Berenice Tapia

Berenice 

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Chong Thao

Chong

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Isaac Munoz

Isaac Munoz

 

Mariela Ramirez Munoz

As a first-generation college student, I had difficulty navigating the higher education system, especially during my first year. I was on my own in a new environment, fearful of asking questions. However, I knew I wanted to be a successful student so I went out of my comfort zone to seek and utilize campus resources. Once I took this step, I saw great changes in my academic performance. As a result, I have come to view success as being physically, mentally, and emotionally well.

My experiences led me to want to help other students who might be in similar situations as myself. I hope to become an academic counselor to empower, advocate, guide, and support students in reaching their goals through their undergraduate careers.

Through my experiences, a valuable lesson I have learned is that in order to see growth, I need to challenge myself and be comfortable with the uncomfortable.

Gladis Villalpando

The biggest challenge that I faced during my first year of college was feeling connected to campus. It wasn’t until I joined a student organization that I began to form long-lasting friendships and feel less homesick. This is why my definition of success goes beyond academic status and income; it is about forming a strong sense of identity and purpose, learning from mistakes, and doing things that make you happy. Students can count on me for support and guidance on this special journey that we call college.

gladis