Meet The Advising Team and Coaches!

We have our three professional staff: Mazie, Jamaal, and Renee. The following are our Academic Coaches. 

Mazie Moua

 Mazie joined the Learning Center in 2014 where she was an Academic Advisor in SupportNet and now Coordinator for the program.  Mazie grew up in central Wisconsin, where she received her BA in English Education with minors in ESL, Women's Studies and Political Science at the University of Wisconsin Stevens Point and Masters from CSU-Fresno in Student Affairs and College Counseling. She was the first in her family to obtain both an undergraduate and graduate degree.  Mazie has worked in many capacities including law, mental health, the county, and non-profit organizations.  In addition, Mazie has over ten years of experience in education having worked as a high school English teacher for the Wausau School District, Adjunct instructor at Northcentral Technical College, Program Coordinator, writing tutor, and Hmong Language Facilitator at UW-Stevens Point.  Mazie is passionate about helping students to succeed and achieve their dreams.  

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Jamaal Washington

 Jamaaal is

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Renee Cromer

 Renee is

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Sandra Arévalo

Sandra Arévalo was born in San Luis Obispo, California and received her diploma from Arroyo Grande High School. She continued her education at UCLA where she received her Bachelor of Arts degrees in Comparative Literature and Chicana and Chicano Studies. Sandra has a background working with low-income, first-generation, and migrant youth and adolescents at several school districts; she worked for non-profit organizations in the areas of education and mental health, in both urban and rural settings in  California. Sandra studied at Fresno City College in the areas of creative writing and graphic design. She is currently in the Counseling master’s program with the option of Student Affairs and College Counseling in addition to obtaining a certificate in Advanced Creative Writing. Aside from work with SupportNet, Sandra is an Advising Assistant in the Psychology department. In the Fresno community, Sandra is involved in the arts and writing communities having performed and organized for the Women Arts and Music Festival of Fresno (WAMFF). Sandra has a passion for working with students and has sense of urgency to advocate for awareness and solutions for the many issues students face.

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Carolyn Barranco

My name is Carolyn Barranco I am entering my 3rd semester in the Student Affairs and Psychology program. I received my undergraduate degree in psychology from UC Merced in Psychology in 2015. I hope that through this internship opportunity I gain valuable skills, and become a mentor and role model to other students. I personally used my education as a way to grow and flourish academically and personally. Having been raised by a single mother I saw the determination and strength women and in this case my mother had, raised to be strong and equally independent I aim to also use my determination to grow and accomplish my academic and personal goals while helping others do the same. I am originally from Los Angeles, CA I have two younger sisters and hope to equally set the path for them to become the next generation leaders. I have worked within the education system my whole life, and have experience working with children from grades K-12th grade and 11-12th grade. I have equally worked with autistic children as a behavior interventionist. I have previous research experience in health disparities and have co-authored in the journal of pediatric psychology and a poster presentation. I was also privileged enough to travel to Iquitos Peru where I conducted my own research in health disparities. I hope to continue growing, and aspire to accomplish greater things in the years to come.


Zaira Garibay

Zaira is an undergraduate student at Fresno State pursuing a BA in Social Work, with a Minor in Communicative Disorders. One of her main goals is to pursue her Masters degree in Student Affairs and College Counseling with a PPS credential. Being born in Mexico, Zaira has learned to appreciate all of the opportunities that have come her way, not only in the work force but personal and educational as well. Zaira spent most of her years in a small town by the name of Corcoran finding her love for education and sports. Currently, Zaira is a proud member of Lambda Sigma Gamma Sorority Inc. She serves her organization by holding various positions. Her love for helping student and higher education has brought her to Fresno State and SupportNet.  “I’m so excited to help students take the next step towards success!"


Gerardo "Jerry" Gomez

Jerry Gomez is a Graduate Student for the Student Affairs and College Counseling at Fresno State. He is a Graduate Rotational Intern at the Learning Center and serves as an Academic Coach for SupportNet. Jerry's real name is 'Gerardo' and he was born in Jalisco, Mexico. He came to the United States at a young age and grew in a small agricultural town, Hanford. His father has worked at a dairy for more than 30 year and his mother works seasonal jobs at packing houses. Jerry always had an aspiration to succeed in education and worked hard to matriculate at a four-year university. When Jerry attended his first year at Fresno State, he joined the College Assistance Migrant Program. He experienced various struggles that nearly jeopardized his education, but persevered and graduated with his Bachelors in Mass Communications & Journalism, emphasis in Broadcast Journalism. Jerry is one of the founding fathers for Stand Together As One, a male student alliance organization where he Mentors underrepresented young male students to increase retention and graduation rates. He found his calling when he worked as a Peer Mentor for the Educational Opportunity Program and after served in numerous projects, including the Summer Bridge residential program. His career aspiration is to become a coordinator of a special program or an academic advisor. 


Janet Ibarra

My name is Janet Ibarra. I was born in Mexico. I migrated to the United States when I was 11 years old. My family and I established in Porterville, CA. Being a first-generation student was challenging due to not speaking the English Language and not having academic assistance from my parents and relatives. However, my family is a strong motivation that empowers me to continue achieving my academic goals. Being a daughter of farm-working parents who have dedicated their lives to provide the best for their children inculcated in me a work ethic and resiliency that guides me to strive for my academic and career aspirations. Therefore, my experience has taught me that every individual is able to achieve their goals with hard work, commitment, and dedication. Hard work not only means completing and achieving, but it also means that one goes out of their comfort zone to reach for assistance from counselors, professors, classmates, etc.  Additionally, I obtained my Bachelor’s Degree in Spanish with the aspiration of helping my community by informing and empowering them. Currently, I am working in my Master in Counseling with the option of Student Affairs and College Counseling. I hope to continue learning and developing to have the skills that will enable me to be a resourceful and beneficial counselor in the academic goals and paths of students. 


Sacramento Jimenez

I was born and raised in Lindsay, California. After graduating from Lindsay High School in 2015, I began attending Fresno State at the age of 17. I will graduate in Spring 2019 with a Bachelors of Science in Business Administration with an emphasis in Accounting. During my time here at Fresno State, I have worked for the Learning Center. This semester will be my fifth semester as an ECON 50 Supplemental Instruction Leader and my second semester as an Academic Coach with SupportNet. I enjoy helping others so these roles in the Learning Center allow me to provide for myself while doing something I enjoy. My goal is to become a Certified Public Accountant near or in my hometown. In order to gain experience and insight on my career choice, I am involved in Beta Alpha Psi (Accounting Club) and a Tax Intern for M Green CPA in my hometown. I also hope to get my Masters in Business Administration within the next couple years.

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Doua Lor

My name is Doua Lor. I am a first-generation college student. I was born in Laos and my family immigrated to the United States at the age of 5 years old. My parents cannot read, write and speak English so all I remember was being told by my parents to go to school and do as I was told by the teacher. Get good grades and don’t get in trouble. After graduating from high school and my first year at Fresno State was a nightmare. I did not pay attention to the deadline and I was lost because the college environment was difficult for me to navigate. My undergraduate took me more than 4 years because I fell back to community college and work my way back to Fresno State. I received my bachelor in Psychology. I am currently working on my Master in Counseling with the option of Student Affair and College Counseling. I want to help college students that may have walked a similar path like myself and pull them back on track.

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Jake Lorchueya

I was born in Thailand. My family and I moved to the United States in 1993. I graduated from Duncan Polytechnical High School in 2008. Then studied History as an undergraduate at Fresno State and graduated with my Bachelor of Arts in 2013. After a few years out of school and searching for a purpose, I decided to come back for my Master of Science in Student Affairs and College Counseling. I chose this path because growing up I struggled quite a lot with academics. I was that one student who was always checking the clock to see when class will be out, that one student who avoided eye contact whenever my teachers asked questions so I would not be called on, and that one student who did the bare minimum to get through my classes. My older siblings were no help because they were in the same boat as I was; we all were learning how to navigate this “new world”. The cultural gap and lack of academic assistance led to feeling lost and confused. Due to my personal experience and the expertise that I have gathered over the years, I am now in a position where I can help students in underserved communities. There are still many students who live under the conditions that I once did. I want to be able to reach out to those students and provide a sense of direction. I want to be a role model for other individuals who aspire to pursue higher education. At the same time, by being the first child in my family to graduate from college, I want to set a higher standard for my siblings to strive for. This is me. I am Jake.


Berenice Tapia

Berenice graduated from Fresno State in May 2018 with a Bachelor of Arts degree in Psychology. During her undergraduate studies, she was involved with the Jan and Bud Richter Center for Community Engagement and Service Learning as a Service Learning Coach. She also worked as a Peer Advisor for the College of Science and Mathematics Advising and Resources Center and is a proud member of Lambda Theta Nu Sorority, Inc. She is now pursuing her Masters’ degree in Counseling with an option in Student Affairs and College Counseling. Berenice is a rotational intern at the Learning Center and an Enrollment Analyst for the College of Science and Mathematics Advising and Resources Center. She is passionate in aspiring others pursue a higher education and strives to be a support system by providing guidance and resources to students.



Chong Thao

I graduated from Fresno State in Fall 2015 with my Bachelor of Science in Child Development. I was employed at Hansel and Gretel Daycare Center working as a Lead Teacher in the Toddlers Classroom. After working at the daycare center for two years, I decided to pursue a higher education. I knew very well that my passion in helping others is through making a difference in education. I debated between applying for the Master of Arts in Education or Master of Science in Counseling. In the end, I decided to challenge myself in serving students through academic advising or counseling in the future and applied for the Master of Science in Counseling Option in Student Affairs and College Counseling. I am currently interning at SupportNet at Fresno State as an academic coach. Through this experience I hope it will provide me the necessary skills to work effectively with students, assisting them to examine their learning styles, habits of working, and current difficulties to success.

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Alexus Rodriguez

 Alexus is from Cutler-Orosi. She graduated from Orosi High School in 2014 and am a first-generation college student. She received her Bachelors of Science in Criminology-Law Enforcement at California State University, Fresno. She did her internship at the Marjaree Mason Center. She directed the health and welfare of children and assisted with homework. Her first year of college she worked for the Fresno State Police Department to get experience working in her field of study. However, when she started working as an EOP peer mentor during her junior year in college, she found a strong passion for guiding students. She began to realize that encouraging, supporting, and motivating college students to succeed academically and personally was something she enjoyed. As a result, work did not feel like work anymore because she love what she did. Growing up in a low-income family and with an uneducated father came with many challenges because she did not know anything about what college had to offer. She is currently in the Counseling Master’s program with the option of Student Affairs and College Counseling and will be interning with SupportNet as an academic coach. She will also be getting herPupil Personnel Services (PPS) Credential. 


Mungnang Vang

Mungnang graduated with her Bachelors of Science in Criminology-Victimology, a certificate in Victim Services, and interned at RCS Fresno as a victim advocate for victims of sexual crimes. She wanted to work with Southeast Asian women and conduct outreaches about domestic violence in Asian cultures. In all the mist of empowering, motivating, and guiding victims towards a sense of independence, she realized she was actually guiding herself to become all those things. Growing up in a low-income family with both uneducated parents working in minimum wage jobs, no one taught her the academic and personal resources college had to offer. As a first-generation student, Mungnang has always struggled to find help and understanding from teachers and peers. This motivated her to continue her education to become a college counselor. She is currently in the Master’s program, Student Affairs and College Counseling and interning at Supportnet as an academic coach. She hopes to guide students to the stage of self-actualization, to get them to a place where they feel worthy, healed, capable, and accomplished in their personal and academic world.


Giselle Velazquez

Giselle Velazquez is from Palmdale, California. She completed her undergraduate career at the University of California, Irvine where she double majored in Psychology & Social Behavior and Educational Sciences. During her time at UC Irvine she was able to work with two outreach programs, Upward Bound and The Early Academic Outreach Program. Working with these two outreach programs, Giselle was able to mentor underrepresented low income students. She spent a lot of her time preparing and mentoring students to become competitively eligible for higher education. In addition to these outreach programs, Giselle was also a research assistant. Giselle was a research assistant for the Child Narratives Lab where she worked along side a professor, graduate students, and other undergraduates. As a research assistant, she was able to code qualitative data and become familiar with the research world. Giselle is currently a graduate student in Counseling with the Student Affairs and College Counseling option. Her aspirations include working with underrepresented groups in order to help them attain a higher education to one day becoming the dean of a department at an institution.

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Gladis Villalpando

Gladis is from Santa Maria, CA. After being admitted to Fresno State, she moved to Fresno in 2012 to pursue a higher education. She graduated with a Bachelor of Science in Recreation Administration and is now pursuing a master’s degree in Counseling with an option in Student Affairs and College Counseling. Gladis is a proud daughter of farm-working parents, who taught her the value of work ethic, resilience, and education. She believes that everyone is capable of achieving a healthy and successful life, and is passionate about helping others take small steps towards a bigger future. This is a philosophy she carries through many job opportunities such as Dog Days Orientation, California Teaching Fellows Foundation, Big Brothers Big Sisters, Reading and Beyond and now SupportNet. She is excited to serve Fresno State students in creating goals and taking their next steps towards achievement!