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Ivàn Pagàn - Director
Welcome Ivàn Pagàn, the New Director of the Learning Center.
Tosha Giuffrida - Assistant Director
Tosha has worked in the Learning Center since she joined Fresno State in 2002. She coordinates the early alert program, SupportNet and is involved with the Student Success Taskforce, Student Affairs Leadership Team and Student Success Counsel. Tosha is also responsible for launching and implementing GradesFirst, a campus-wide student success software. She has a Masters in Business Administration and over 15 years experience in customer service and in managing business programs in companies such as the world-renowned Four Seasons Resort in Carlsbad and Gottschalks Corporate Office in Fresno. She believes that every student has the potential for success and hopes to connect students with the right services and programs for the most positive college experience. Tosha also is adjunct faculty in the Business department at Willow International Center. She enjoys traveling and spending time with her husband and children.
William Hardaway - Academic Support Coordinator
William earned his B.A. in Philosophy with a pre-law emphasis from Fresno State. He got his start in student affairs at the College of the Sequoias working as a Program Assistant with the Puente Project. While earning his B.A. at CSU, Fresno he worked with the Maximizing Academic Potential project as an Undergraduate Project Manager and Counseling Intern.
Mai Kou Vang - Supplemental Instruction (SI) Coordinator
Mai Kou Vang earned her B.A. in Liberal Studies from Fresno State in the spring of 2010. She worked as an Outreach Assistant for the Intensive Learning Experience (ILE) Program and later as a SupportNet Graduate Adviser. Mai Kou became a part of the Learning Center's professional staff in 2011. She will earn her Master's degree in Counseling and Student Services: Higher Education in Fall of 2012. She enjoys playing sports, hanging out with friends, and volunteering in the community.
Idalia Morgutia - Learning Center Administrative Assistant
Idalia began her career at Fresno State in the La Raza Studies department. Following a few years with the Educational Opportunity Program, she joined the Learning Center staff. Idalia’s responsibilities in the Learning Center include the coordination of day to day procedures to ensure that the Center runs smoothly and students have a positive experience during their visit to the Learning Center. She is dedicated to the success of all Fresno State students and will go out of her way to help a student in need.
Karen Lowe - SupportNet Administrative Assistant
Karen began her career at Fresno State in March of 1991. Due to her strong accounting background, she was initially hired by the Accounting Office as an Account Clerk. Looking for more of a challenge that exercised her strong organization and people skills, she later accepted a position within the College of Social Sciences as a Department Secretary. During the next 13 years she worked as an administrative assistant in many of the departments within the social sciences such as Women's Studies, Anthropology and Economics. Recently, Karen left the academic field behind her by accepting a position within Student Affairs where her primary goal is to work with the student community in order to increase retention and graduation rates while promoting student success.
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