Dispute Resolution Policy

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The University strives to assure that fair treatment occurs in the resolution of disputes between students and University employees. The commitment includes impartial examination of the facts, prompt decisions, and appeal processes for review in accordance with established procedures. Disputes arise out of University decisions or actions that are alleged to be arbitrary, capricious, contrary to accepted procedures. In nearly all such cases, these disputes are handled through normal academic and administrative channels.

For those few instances when informal resolution has not been possible, the University has enacted the Dispute Resolution Procedure. Separate protocols and procedures also exist to deal with incidents involving criminal activity; academic petitions including grading issues; and allegations of sexual harassment or discrimination based on race, color, national origin, sex, religion, or disability.

The purpose of this policy is to provide a means through which the allegedly harmful effects the University decision or action affecting the student(s) may be reviewed and resolved. This policy is in no way intended to serve as a disciplinary mechanism. Confidentiality, as defined by law, shall be maintained throughout the entire process.