How long until I get a phone call from my case worker after submitting an application?
DPSS should contact you within 10 days. If you have not received a call nor a letter, please reach out to our CalFresh team at 559.278.6621.
What are verifications?
Verifications are personal documents that DPSS uses to prove that you are eligible. Examples of verification documents include:
- Copy of ID
- Proof of address
- Pay stubs
- Financial aid award letter and class schedule
I missed my phone call from DPSS. What do I do?
Depending on the information you have been provided by DPSS, if any, you will be asked to call your district office. The Fresno County office phone number is 1.855.832.8082.
I got a letter in the mail saying I missed my appointment, or I got a letter notifying me of an appointment after the date had already passed. What do I do?
Contact your caseworker listed on your letter to reschedule.