Office of Financial Aid and Scholarships
Phone Appointments with Counselors: In order to help reduce the spread of COVID-19, we are implementing phone appointments to better serve you! To get in touch with us, please call us at (559) 278-2182.
For Submitting Documents: Most of the 2020-2021 documents will be submitted through our new Student Forms portal, however, if you need to still to submit documents to our office, the fastest way to submit documents is to fax them to us. You can fax them to 559.278.4833 or you can email your documents as attachments to our fax machine at firstname.lastname@example.org. You can also mail your documents, but please note that this will take longer to process.
Did you know that the Financial Aid and Scholarships Office awarded over $250 million to 80% of our students in 2018-2019?
The Financial Aid and Scholarships Office here at Fresno State is happy to help you navigate the financial aspects of your college career! Help us help you by checking your Fresno State e-mail and student portal regularly - it's primarily how we will get in touch with you regarding your financial aid. To stay in the know on the latest financial aid topics, like and follow our Facebook page below!
How to get in touch with us: COVID-19
With the safety of everyone in mind, we have moved to a virtual setting and are serving you like never before!
- Call us at 559.278.2182 for answers to your questions! If we aren't able to help you on the spot, we can make a phone appointment at a time that is convenient for you to speak with a counselor!
- Chat with us from our webpage! You'll see a little box appear at the bottom of your screen where we will be available to chat or take a message.
- Send us an email at email@example.com but remember, we cannot accept documents to this email.
How can you submit documents?
- Email attachments to our fax by sending your email to firstname.lastname@example.org
- Fax documents to 559.278.4833
- Submit appropriate documents electronically through our Student Forms portal. You will be directed to this portal through To Do items on your Student Center.
- Mail documents to our office (not advised, as this is the slowest way to get documents to us!)
Fresno State CARES Emergency Grant Programs
The CSU Cares Program offers emergency grants for CSU students experiencing financial hardships due to the COVID-19 pandemic. These funds have been made available through the the U.S. Department of Education's Higher Education Emergency Relief Fund (HEERF) and funds allocated through the CSU.
What do you need to complete your financial aid application?
What you'll need:
- Your FSA ID (Not sure? Go to FSAID.ed.gov to get it)
- Your social security number
- 2018 Federal tax information, W-2s, and other records of money earned
- 2018 untaxed income information
- Current bank statements and records of investments (if applicable)
If you are a dependent student (meaning your parents' information must be reported as well) you will also need most of the above information for your parent(s).
It is not too late to complete your 2020-2021 FASA!
- The 2020-2021 Free Application for Federal Student Aid (FAFSA)
- The 2020-2021 California Dream Act Application
Even though the priority deadline has passed, we still encourage you to complete the appropriate application to be considered for financial aid for Fall 2020, Spring 2021, and Summer 2021 semesters!
I did my financial aid application, now what?
Awesome, nice work!
For 2020-2021: It can take a couple of days for us to receive your financial aid application, but you will want to keep an eye on your account in case any To Do items are needed! You'll want to submit them ASAP so that we can continue processing!
NEW for 2020-2021: We have a new Student Forms portal where you can complete, sign and upload most documents electronically.You'll be directed to create an account from your To Do item in your my.FresnoState Student Center. For more information and helpful tutorials, click here.
Understanding my financial aid awards
Financial Aid awards can be made up of any combination of Grants, Scholarships, Loans, and/or Work Study to see the breakdown.
Normally awards are broken down between the fall and spring semester, but there are instances when they can be for a single semester only. Summer is awarded separately. Log in to your Student Center and click "View Financial Aid" to see how your awards are broken down.
How do I get my financial aid?
Your financial aid is disbursed no earlier than 10 days prior to the start of classes. Depending on the awards, it will first pay what you owe the university for the semester, and if there is a remaining balance, a refund will be issued to you. Make sure to get your Bank Mobile Refund Selection set up from your my.FresnoState account if you're expecting a refund!
Disbursements are happening twice a week on Wednesday and Friday during the first half of the semester and then will happen at the end of each week for the last half of the semester.
For more information on refunds, contact Student Accounts or call 559-278-2876.
Satisfactory Academic Progress (SAP); What is it and why should I care?
If you aren't doing well in school, or you've taken more credits than are needed to graduate, you could lose financial aid eligibility. Click to see what you need to do to remain eligible!
Should you find that you are not meeting the SAP criteria, you will be given a "warning" for the upcoming semester. This will give you the opportunity to get back in good standing with the SAP Policy. If you don't meet the SAP requirements after this warning semester, you'll be ineligible for federal aid. An appeal process is available should this occur! Please contact our office for more information or see our SAP policy!
Fresno State Quick Contacts
Accounting and Cashier's Services
Contact Accounting and Cashier's Services at (559)278-2876
Registration and Records
Contact the Office of the Registrar at (559)278-4743
Contact Admissions at (559)278-2261
Contact Academic Advising at (559)278-1787.
Follow us on @FSfinancialaid