The SRL focused on survey research and primarily on telephone interviewing. We had an eight-station CATI (computer-assisted telephone interviewing) laboratory which allowed us to do eight simultaneous interviews on one or more projects. Our software managed scheduling of the interviews, maintained the database, and provided for editing and coding before exporting the data to a file that can be read by a statistical package such as SPSS. Data security and respondent confidentiality have always been extremely important to the SRL.
California State University, Fresno faculty served as consultants for particular projects. The SRL also employed research assistants who had been trained in interviewing, coding, data entry, and data analysis. For each project, the SRL staff, in consultation with the client, selected the team of faculty consultants and research assistants to meet the research needs.