Learning Center
Need to Complete Your First Meeting?
Watch the video below for information on academic policies and complete the questionnaire to schedule your appointment with Academic Success Coaching. Drop-ins are also available every Tuesday from 9 to 10 a.m. and Wednesday from 1 to 2 p.m.
Questionnaire: https://bit.ly/SProb
Schedule an Academic Success Coaching Appointment
Coaching sessions can last between 30 to 60 minutes. Academic Coaches may provide assessments, tools, resources and much more during a session. Students can meet with an Academic Coach more than once or continuously throughout the semester.
To request for an Academic Coaching appointment, complete the form below. An appointment confirmation will be emailed to you within 24 hours.
Student FAQs
How will I know if I have been referred to Academic Success Coaching?
You will receive an email from Academic Success Coaching (ASC) letting you know that you have been referred and will also receive a phone call from Academic Success Coaching staff asking you to set up an appointment with an Academic Coach.
Note: If an instructor has not referred you to the program, but you think you would benefit from meeting with an Academic Coach, you may contact us via phone 559.278.3052 or email asc@mail.fresnostate.edu to set up an appointment.What should I do if I am contacted by Academic Success Coaching?
If you are contacted by Academic Success Coaching, please respond to us by phone 559.278.3052 or email asc@mail.fresnostate.edu to set up an appointment with an Academic Coach.
What can I expect in my academic coaching session?
Coaching sessions are unique to questions or concerns you may have and is aimed to provide you with study strategies and resources to support you through your classes. A session can take anywhere between 30 to 45 minutes.
Who will know about my referral?
Maintaining confidentiality is important to Academic Success Coaching. Only your professor, Academic Success Coaching staff, special program advisor and any campus resources you have been referred to will know of your referral. In addition, we follow the guidelines set forth by Family Educational Rights and Privacy Act, 34 CFR Part 99 (www.ed.gov).
Will my instructor or staff member that referred me know if I have met with an Academic Coach?
Academic Success Coaching will not discuss what you spoke about in your sessions; however, your instructor will be notified if you followed up on the referral.
I received an email that says I have to complete a Back on Track session. How do I sign up and do I need to attend?
Yes, all first-time-freshmen will need to attend the Back on Track session. The session will review probation policies, help to set up your semester goals and meet the first of your three required meetings. To sign up for a Back on Track session, students can do so at the link provided in the email that was sent or by contact ASC at asc@mail.fresnostate.edu.
What do I need to do if I have to meet with Academic Success Coaching (ASC) for probation?
You will need to meet with Academic Success Coaching at least 3 times this semester (see the dates below for when appointments should be completed). To schedule an individual appointment with an Academic Coach in Academic Success Coaching, use the appointment request above or email us at asc@mail.fresnostate.edu.
1st appointment completed by: February 9th
2nd appointment completed by: March 15th
3rd appointment completed by: April 26th
Can I still meet with an Academic Coach if I miss the deadlines above?
Yes, students are encouraged to connect with an Academic Coach even if they miss the deadlines above in order to complete the required meetings.
Who do I meet with if I am on probation?
If you are a freshman who was admitted to Fresno State in the fall of 2022, you will need to meet with ASC. Sophomores, juniors or seniors, will need to meet with your major advisor in order to complete their probation requirements.
Why do I need to meet with ASC if I am a freshman on probation?
Students who are connected with an Academic Coach obtain at least a letter grade difference in their GPA and have a 77% chance of returning the following semester. While we understand that this can be an additional responsibility, we highly encourage you to meet with ASC at least three times in the semester.
I am unable to add or make changes to my schedule. Is it the ASC probation hold that is preventing me from making changes to my schedule?
The ASC probation hold does not affect your current course schedule. If you are having difficulties with making changes to your schedule, please reach out to the Registrar office or your major advisor.
When will my probation hold get lifted?
Your probation hold will be lifted after completing your 3 sessions with Academic Success Coaching. It is recommended that you meet with your Academic Coach at least once a month.
What if I need to meet with an Academic Coach during the week of registration to lift my hold?
Drop ins will be available for students on Wednesday, April 24th from 9:00 to 3:00 p.m. through Zoom and in-person. If you are meeting with an Academic Coach for the first time after April 22nd , watch the short video below to meet your first required meeting and complete the questionnaire.
Video:
Questionnaire:
Can I still meet with an Academic Coach even after the 3rd appointment deadline?
Yes, students are encouraged to reach out and/or continue working with Academic Success Coaching even after the deadline to complete all three sessions.