Pump Testing FAQ's

Question: I can't find a pump tester in my area. How can I get my pump tested?
Answer : The Program has no control over the business locations of test companies. A Participating Test Company may be willing to travel some distance if more than one pump test is needed.

Question: My pump tester charged me an additional fee. Doesn't the Program offer the pump test for free?
Answer : The Program offers subsidized pump tests, not free tests. For an electric or natural gas-powered pump (>40 hp), $100 per pump that hasn't been tested in the last 2 years, and $50 for an electric booster pump tested in series with a deep well pump. Depending on the tester and the situation the subsidy is not sufficient to cover all costs of the pump tester. The pump tester may ask for additional payment. The pump owner and tester need to clearly communicate regarding costs prior to performing the pump test.

Question: The Program refused to pay for my pump test and I have received a bill from my pump tester. Why was payment denied?
Answer : The Program can only reimburse for valid pump tests for pumps of 40 horsepower and above . The criteria for a valid pump test for a water well is that the water levels must be soundable. Only one test per 23 month period per electric- or natural gas-powered pumps can be reimbursed. Finally, the pump must have a good flow meter test section with a water velocity of one foot per second or greater. Also, no subsidy is available for a test done in conjunction with a real estate transaction or as a mandate of some political entity. If the pump was previously tested at a very low OPE (less than 30% for electric-powered pumps, less than 6% for natural gas-powered pumps, and less than 20% for submersible-type pumps), it will not be subsidized.