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A Notice to Our Community Regarding
a Recent Data Security Incident

March 6, 2018

California State University, Fresno is committed to maintaining information security as part of its commitment to providing high quality education. Today, we are notifying some members of our community about a security incident, which may have affected some of that information.

Fresno State has been actively investigating a break-in at its Athletic Department, which occurred sometime in the last week of December 2017, during the campus holiday closure. On January 12, 2018, Fresno State discovered an external hard drive was stolen during that break-in. Fresno State immediately took steps to determine what information may have been on the hard drive. It determined some files on the hard drive may have contained personal information of population sets such as former student athletes, sports camp attendees and Athletic Corporation employees, including names, addresses, phone numbers, dates of birth, full or last four digits of Social Security numbers, credit-card numbers, driver’s license numbers, passport numbers, user names and passwords, health-insurance numbers, and personal health information. Fresno State has no reason to believe that any of the information on the hard drive has been accessed or misused.

The University began mailing letters to individuals whose information may have been affected on March 6, 2018 and is offering complimentary credit monitoring for those individuals whose Social Security number or bank or credit-card information may have been affected. It also recommends all individuals affected review their account and credit-card information. If they see suspicious activities or services they did not receive, they should contact the bank or credit company. If you believe you have been affected by this incident, and do not receive a letter by March 15, please call 1-877-646-7924, Monday through Friday between 6 a.m. and 6 p.m. Pacific Standard Time.

We deeply regret any concern or inconvenience that this may have caused members of our community. To help prevent something like this from happening in the future, Fresno State is reinforcing procedures with its employees regarding the proper storage of confidential information and the importance of protecting portable electronic devices.