Welcome to the Help Center for Faculty & Staff

Systems Status: No reported system issues at this time.

Help Desk News: Go Google! is now live at Fresno State for early adopters. Find FAQ's and more information here

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 Technology Services Help Desk offers an extensive online resource for supporting faculty and staff.  The Guides and information on this page should provide everything you need to successfully take advantage of what Technology Services has to offer. If you are unable to find support online, we also provide phone and walk-in support.

 Getting Started as Faculty/Staff 

Your Faculty/Staff ID number

 When you are employed by the university, you receive a five-to-nine digit number assigned only to you. This number is commonly located on your university id card (on the back), as well as your contract paperwork. This id number allows you to reset your email/My Fresno State/Blackboard password online. With all sensitive information, keep it safe.

Your ID card

 You can obtain your Faculty/Staff ID card by visiting the Bulldog Card office.

Your Fresno State Account

 This account will allow you to access your Fresno State email account and other resources you will need as a Fresno State employee. To create your account follow these instructions.

Teaching Online

 Blackboard, an online learning management system (LMS), was designed for the 21st century learning environment. Clean and simple to use, it is highly robust with interconnected features that can extend teaching and learning beyond the limits of the physical classroom. Blackboard allows you to integrate multimedia course content, course communications, student assessments (quizzes, assignments), and student grades to create a cohesive, connected virtual space for your class.

Is our Faculty and Staff help page incomplete?

The Fresno State Help Desk is always striving to improve.  If you want to see something on this page, we want to hear about it! Please take the time to let us know by fill out our feedback form.