ADULT PROTECTIVE SERVICES - CORE COMPETENCY CURRICULUM DEVELOPMENT

 

MASTER and its partner agencies have developed each of the National Adult Protective Services Association’s 23 Core Competencies into easily accessible in-person and on-line modules. Each module is examined by skilled APS workers and experts in the field to determine specific learning objectives. MASTER staff then work with nationally recognized experts to develop evidence-based curriculum that builds on adult learning theory and teaches to the identified learning objectives. Once drafted, each curriculum is reviewed by curriculum advisory committees composed of APS workers, supervisors, and managers to ensure the training will meet the needs of APS workers in the field. Each curriculum is piloted-tested, evaluated, revised, and then made available for use in training.

 

MASTER Core Curriculum

Training modules are available nationally for all APS organizations to use to advance workforce skills and knowledge. Comprehensive training packets are accessible at no cost for states and counties to utilize in their training efforts. Training modules include scripted trainer and trainee materials, with skill-based learning activities, handouts, evaluation material and PowerPoint Presentations. Each module includes documentation to support supervisors in assisting staff with transfer of learning skills in the work environment.

 

 

APS Case Documentation and Report Writing Instructor-Led Training

In this engaging and highly interactive introductory training, participants learn the necessary and essential components of effective documentation and report writing. Trainees will understand the purpose of competent documentation; demonstrate the use of clear, concise, and objective language; and demonstrate written case documentation skills through an interactive skills practice exercise.

Please note: This curriculum was revised in June 2015.

Course Materials
© 2008. Adult Protective Services Training Project, Bay Area Academy, San Francisco State University School of Social Work. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

Revised 2015. Central California Adult Services Training Academy, California State University Fresno, Social Welfare Evaluation, Research, and Training Center with funds from the APS Training Contract, California Department of Social Services (CDSS).

PowerPoint
Trainer’s Manual
Participant’s Manual
Evaluation Manual
Executive Summary
Transfer of Learning Supervisor Workbook

 

APS Case Documentation Report Writing Unit Meeting Template

This template is intended to be used as a follow up to the Case Documentation and Report Writing Training and/or the APS Case Documentation and Report Writing eLearning. The suggested training topics and exercises are selected to provide ideas and content for a small one hour training or unit meeting.

APS Case Documentation Report Writing Unit Meeting Template

 

Case Closure Instructor-led Half-Day Training

In this interactive and thought provoking introductory training, participants learn the factors and conditions which indicate a case should or should not be closed. They will be able to explain how client rapport and other aspects of the helping relationship affect the outcome of the case. Participants will be able to evaluate the effectiveness of the service plan and to write a comprehensive case summary.  In addition, participants will learn to recognize the stresses related to case closure and will be challenged to come up with personalized stress relief.

Note: there is a full-day in-person training on Case Closure in APS available with an additional learning objective and more practice activities. Both the half and full-day trainings meet the NAPSA Core Competency requirements.

Course Materials
© 2012. San Diego State University, School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

Revised 2015. Central California Adult Services Training Academy, California State University Fresno, Social Welfare Evaluation, Research, and Training Center with funds from the APS Training Contract, California Department of Social Services (CDSS).

PowerPoint
Trainer’s Manual
Participant’s Manual
Transfer of Learning Supervisor Workbook

 

Initial Investigation: Taking the First Steps Instructor-Led Training

In this interactive and engaging introductory training, participants will be taught how to evaluate initial reports, how to prepare for the initial visit and reduce client resistance, how to interview suspected perpetrators and how to assess dangerous situations.

Course Materials
© 2011. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed

PowerPoint
Participant’s Manual
Trainer’s Manual
Evaluation Manual
TOL Supervisor Workbook

 

Professional Communication Instructor-Led Training

Course Description
The timing and pacing of interviews, the order in which interviews are conducted to avoid collusion, the order in which questions are asked, and how to overcome communication barriers and acknowledge cultural diversity are among the many challenges APS workers face in conducting interviews. APS workers also need to know how to interview clients with sensory and communication disabilities.

Course Materials
© 2008. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

Please email Program Manager Dawn Gibbons-McWayne for Professional Communication Powerpoint with Embedded Videos.

Evaluation Manual
Executive Summary
Participant’s Manual
Powerpoint and Videos
Supervisor Workbook
Trainer’s Manual

 

Involuntary Case Planning and Intervention Process Instructor-Led Training

In this engaging and highly interactive introductory training, participants learn to identify situations where the client’s safety takes precedence over the client’s right to self-determination and how to think through making that determination. They will explore the ethical issues involved in these tough cases and learn how to document their decisions appropriately so that their decisions can be defended.

Course Materials
© 2011. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual
Participant Manual
Evaluation Manual
TOL Supervisor Workbook

 

Voluntary Case Planning in APS Instructor-Led Training

In this interactive and thought provoking introductory training, participants learn the basic components of determining the intervention needs and developing a safety plan for elder abuse victims. Trainees will be able to identify the factors that influence the victim’s intervention needs. They will learn strategies to work with the victim to develop mutually acceptable goals that will decrease the risk to the victim. And, they will learn to use a safety planning tool developed for use with elder abuse victims.

Course Materials
© 2015. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual
Participant’s Manual

Coaching Questions
Executive Summary
Transfer of Learning Supervisor Manual

 

Assessing Client Capacity Instructor-Led Training

The purpose of this engaging and highly interactive introductory training is to assist Adult Protective Services professionals in identifying the factors that affect their clients’ decisional capacity, and to identify when to seek a professional evaluation. Participants will be able to define autonomy, capacity, and incapacity; describe factors that may influence client capacity; describe signs and symptoms that indicate capacity issues; identify key questions and approaches used to screen client capacity; and identify implications of client capacity issues on case planning.

Please note: This curriculum was revised in June 2015.

Course Materials
© 2010. National Center on Elder Abuse (NCEA), which is funded, in part, by the U.S. Administration on Aging under Grant # 90-AM-2792. The project was developed by the National Adult Protective Services Association (NAPSA), and its contractor, the REFT Institute, Inc. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

Revised 2015. Central California Adult Services Training Academy, California State University Fresno, Social Welfare Evaluation, Research, and Training Center with funds from the APS Training Contract, California Department of Social Services (CDSS).

PowerPoint
Trainer’s Manual
Participant’s Manual
Evaluation Manual

 

Investigation: Risk Assessment Instructor-Led Training

In this interactive and dynamic introductory training, participants learn how to assess risk across five domains in terms of severity and urgency. Participants will be able to:

  • Define risk assessment and its function.
  • Assess risk factors in the five domains:
    • Physical and functional status
    • Mental health status and capacity
    • Living environment
    • Financial
    • Social (risk posed by others, including caretakers and family members)
  • Assess overall levels of risk in terms of severity, urgency and likelihood of harm occurring
  • Describe the benefits and limitations of risk assessment tools
  • Develop risk reduction service plans

Course Materials
© 2015. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual Link
Participant’s Manual Link
Executive Summary Link
Transfer of Learning Supervisor Manual

 

Working with the Criminal Justice System Instructor-Led Training

This training is intended for both new and experienced APS workers and their multidisciplinary partners. In this training, you will learn to distinguish the role of Adult Protective Services from the role of law enforcement and Prosecution. You will be able to identify factors that make a provable case to take to law enforcement, explain the difference between an evidence-based and a victim-based case and how that affects the factors that must be proven. You will be able to explain APS’s role when a case is accepted for prosecution. You will identify the rights of victims and defendants, the elements of a crime when given the statute, and the crimes that correspond with types of elder abuse. Lastly, you will be able to explain the importance of documentation to enhance credibility when testifying in a criminal case and document the situational context of spontaneous statements.

Course Materials
© 2015. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual
Participant’s Manual
Executive Summary
Transfer of Learning Supervisor Manual

 

APS Overview Instructor-led Half-Day Training

This is an interactive orientation course on Adult Protective Services. This training was designed to help you understand the job you are expected to perform. This includes knowing who your clients are, under what circumstances you are expected to intervene, and what interventions you are expected to provide. It will also provide you with important “tools of the trade” including common terminology and resources.

Note: there is a 90-minute eLearning training on APS Overview available. Both the instructor-led half-day and eLearning meet the NAPSA Core Competency requirements

Course Materials
© 2015. Central California Adult Services Training Academy, California State University Fresno, Social Welfare Evaluation, Research, and Training Center with funds from the APS Training Contract, California Department of Social Services (CDSS).

Participant’s Manual
Trainer’s Manual
PowerPoint
Transfer of Learning Supervisor Workbook

 

APS Values and Ethics Instructor-Led Training

The purpose of this training is to “demystify” ethics, and offer a practical framework for ethical decision-making on the front lines. It will help APS professionals become more aware of their own value systems, their approach to decision-making, and it will give workers tools to analyze situations from a culturally competent standpoint. Additionally, this training will assist APS workers in labeling, organizing, and understanding what they see, and it will help them analyze the consequences of the decisions facing them.

© 2010. National Center on Elder Abuse (NCEA), which is funded, in part, by the U.S. Administration on Aging under Grant # 90-AM-2792. The project was developed by the National Adult Protective Services Association (NAPSA), and its contractor, the REFT Institute, Inc. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual
Participant’s Manual
Evaluation Manual
TOL Supervisor Workbook

 

Collaboration in APS Work Instructor-Led Training

This skill-building, interactive training is intended for entry level Adult Protective Services workers and their MDT partners (e.g. public guardians, public health nurses working with the elderly, mental health professionals, etc.) to learn how to collaborate more effectively on a personal level across disciplines. Trainees will be able to articulate the benefits, challenges and barriers to successful collaboration.

They will be able to describe the roles and functions of the other professional disciplines that are involved in elder/dependent adult abuse prevention, investigation and remediation, and how they work together to produce a safety net for victims of elder abuse. They will understand the fundamental elements critical to effective team building within a collaborative partnership and be able to employ strategies to effectively communicate with partners and resolve conflicts.

Course Materials

© 2013. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual
Participant’s Manual
Executive Summary

 

Caregiver or Perpetrator Neglect Instructor-Led Training

In this engaging and highly interactive introductory training, participants learn the necessary and essential components for effective investigations of caregiver neglect. Trainees will understand common physical and behavioral indicators of caregiver neglect; learn factors that contribute to client risk of caregiver neglect; identify the barriers to determining whether caregiver neglect is intentional vs. unintentional; identify the domains of assessing allegations of neglect; demonstrate best practices in interviewing perpetrators; and identify key principles of service planning. Please note: This curriculum was revised in June 2015.

Course Materials
© 2010. Adult Protective Services Training Project, Bay Area Academy, San Francisco State University School of Social Work. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

Revised 2015. Central California Adult Services Training Academy, California State University Fresno, Social Welfare Evaluation, Research, and Training Center with funds from the APS Training Contract, California Department of Social Services (CDSS).

PowerPoint
Trainer’s Manual
Participant’s Manual
Evaluation Manual
Executive Summary
TOL Supervisor Workbook

 

Dynamics of Abusive Relationships Instructor-Led Training

In this introductory training, participants will be taught how to define elder abuse, identify the various dynamics underlying elder abuse and why some victims refuse services and remain with their abusers, and explore how the dynamics might inform services offered by APS.

Course Materials
© NAPSA. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

Course Materials
PowerPoint
Trainer’s Manual
Participant’s Manual
Evaluation Manual
Nancy Video, Part 1
Nancy Video, Part 2
Just Have a Peaceful Life Video

 

Elder Sexual Abuse Instructor-Led Training

In this engaging and highly interactive introductory training, participants learn the myths and realities of sexual violence as it relates to APS clients. They will learn how to recognize and discuss sexual victimization, how to screen for and interview clients regarding sexual abuse and what interventions to offer victims.

Course Materials
© 2015. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual
Participant’s Manual
Executive Summary
Transfer of Learning Supervisor Manual

 

Financial Exploitation Instructor-Led Training

In this engaging and highly interactive introductory training, participants learn the necessary and essential components for effective financial exploitation investigations. Trainees will understand common victim and perpetrator characteristics; learn the indicators of financial exploitation; understand decision making capacity and undue influence as they are related to financial exploitation cases; describe the primary components of a financial exploitation investigation and the common challenges encountered in these investigations; and demonstrate interviewing and investigative skills through interactive skills practice exercises.

Course Materials
© 2010. Adult Protective Services Project. Bay Area Academy. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual
Participant’s Manual
Evaluation Manual
Executive Summary
Transfer of Learning Supervisor Workbook

 

Working with Self-Neglecting Clients Instructor-Led Training

In this interactive and thought-provoking introductory training, new APS workers and their allied partners will learn the definition of self-neglect, how prevalent it is in our society and the risk factors and indicators to watch for when assessing a case. They will learn how to access self-neglect across five domains (medical, psychological, environmental, financial and social). They will be exposed to tools used to evaluate self-neglect cases and learn about promising methods to work with self-neglecting adult. They will learn how to develop interventions, how to document a self-neglect case and what agencies they might want to partner with to work these cases.

Course Materials
© 2010. San Diego State University School of Social Work, Academy for Professional Excellence. Please acknowledge this copyright in all non-commercial uses and attribute credit to the developer and those organizations that sponsored the development of these materials. No commercial reproduction allowed.

PowerPoint
Trainer’s Manual
Participant’s Manual
 Evaluation Manual
Executive Summary
Transfer of Learning Supervisor Workbook