Concern & Action Guide

 

 

Topic

Who is the Concern about?

Action

Executive Order or Policy

If an EMERGENCY, DIAL 911 or 8.8400 from a campus phone.

1.

Intimidation/Threat to Safety 

 

Contact the University Police Dispatch at 559.278.8400

 

Student

Contact Dean of Students (Dr. Carolyn Coon) at 559.278.8740 or ccoon@csufresno.edu. The appropriate academic administrator will also be notified.


or submit an online referral to the CARE Team

 

Staff

Contact Human Resources - Employee & Labor Relations Manager (Natacha Thompson) at 559.278.2032 or nthompson@csufresno.edu

 

Faculty

Contact Faculty Affairs - Associate Vice President (Marsha Baum) at 559.278.3027 or baum@csufresno.edu



 

 

2. 

Unprofessional or inappropriate behavior by faculty, staff, or administrator

Staff

Contact your immediate supervisor. 


You may also contact Human Resources - Employee & Labor Relations Manager (Natacha Thompson) at 559.278.2032 or nthompson@csufresno.edu

 

Faculty

Contact the appropriate Department Chair or Dean


You may also contact Faculty Affairs Associate Vice President (Marsha Baum) at 559.278.3027 or baum@csufresno.edu

 

Supervisor, Department Head, or Administrator



Contact the Dean or appropriate Division Vice President.


You may also contact Human Resources - Employee & Labor Relations Manager (Natacha Thompson) at 559.278.2032 or nthompson@csufresno.edu; or

Faculty Affairs (Marsha Baum) at 559.278.3027 or baum@csufresno.edu



 

 

3.

Student is disruptive  in the classroom

Student

Faculty should speak with the student to request they stop the behavior. 


If behavior continues, ask the student to leave the class period and notify the Dean of Students (Dr. Carolyn Coon) at 559.278.8740, ccoon@csufresno.edu; or review online referral options.

 

 

Disruptive Classroom Behaviors 

APM 419

4. 

Student Conduct/

Inappropriate behavior outside of the classroom

Student

Contact Dean of Students (Dr. Carolyn Coon) at 559.278.8740, ccoon@csufresno.edu; or review online referral options.

Executive Order 1098

Title 5- Standards for Student Conduct

 

 

5. 

Improper activities by state agencies or employees (i.e., fraud, waste, or abuse) 




 

Faculty or Staff (including student employees)

Contact Human Resources - Compliance & Regulatory Programs Manager (Kirsten Corey) at 559.278.2032 or kirstenc@csufresno.edu

Whistleblower Complaint

6.

To request an Americans with Disabilities Act (ADA) accommodation 

(e.g. testing accommodations, accessible instructional materials, notetaking, digital recording)


or express concerns regarding a lack of  accommodation 

Student

Contact Services for Students with Disabilities at 559.278.2811


For student ADA accommodation concerns, contact Jennie Johnson, Director or Services for Students with Disabilities at 559.278.2811 or jeanjohnson@csufresno.edu

Executive Order 1111


Policy for the Provision of Accommodations and Support Services to Students with Disabilities

Faculty/Staff/

Administrator

Contact Human Resources / ADA Coordinator (Kirsten Corey) at 559.278.2032 or kirstenc@csufresno.edu



 

 

 

7.

Misconduct related to research and sponsored programs

Student, Faculty, or Staff

Contact the Dean of Research and Graduate Studies (Dr. James Marshall) at 559.278.0840 or jamesm@csufresno.edu

 

 

 

APM 510

8.

Faculty not holding office hours, misses classes without notice, arrives late to class, etc.

Faculty

Contact the appropriate Department Chair or Dean


You may also contact Faculty Affairs Associate Vice President (Marsha Baum) at 559.278.3027 or baum@csufresno.edu



 

APM 338

9.

Student contests grade

Faculty

  • Student should contact the instructor and attempt to resolve the issue.
  • If instructor unable to satisfactorily resolve, contact the Department Chair.
  • If still unresolved, contact the University Advising Center for information on filing a grade protest

 

APM 243

 

Student Academic Petitions Committee


Academic Probation and Disqualification

 

 

10.

Discrimination or Harassment based on protected class or status (*1)

Student, Staff,  Faculty, Administrator, or Volunteer



Contact the Discrimination, Harassment, Retaliation Administrator (*2)  (Marylou Mendoza-Miller) at 559.278.2032 or maryloum@csufresno.edu


If the situation involves a residential student, advise the Director of Housing (Erin Boele) at 559.278.2677 or eboele@csufresno.edu

Executive Order(s)  1096, 1097

Foundation/ Auxiliary Employee

Contact Nicole Lane, Director of Auxiliary Human Resources, at 559.278.0860 or nicolel@csufresno.edu

 

 

 

11.

Discrimination, Harassment, or Sexual Harassment, based on sex or gender

Student, Staff,  Faculty, Administrator, or Volunteer

Contact the Title IX Coordinator (*3) (Jamie Hogan) at 559.278.5357 or jphogan@csufresno.edu


If the situation involves a residential student, advise the Director of Housing (Erin Boele) at 559.278.2677 or eboele@csufresno.edu

Executive Order(s)  1096, 1097

Foundation/ Auxiliary Employee

Contact Nicole Lane, Director of Auxiliary Human Resources at 559.278.0860 or nicolel@csufresno.edu

 

 

 

12.

Sexual Assault

Anyone

If an EMERGENCY, DIAL 911


Employees must promptly inform the Title IX Coordinator (Jamie Hogan) at 559.278.5357 or jphogan@csufresno.edu

Additional options for reporting:

 

 

Executive Order(s)  1096, 1097

13. 

Violation of the Collective Bargaining Agreement

Staff

Contact Human Resources - Employee & Labor Relations Manager (Natacha Thompson) at 559.278.2032 or nthompson@csufresno.edu or the appropriate union representative

 

Faculty

Contact Faculty Affairs Associate Vice President (Marsha Baum) at 559.278.3027 or baum@mail.fresnostate.edu or the appropriate union representative 

 

 

 

 

14.

Student needs assistance in resolving any University-related concerns or complaints



 

 

Anyone

Contact Dean of Students (Dr. Carolyn Coon) at 559.278.8740, ccoon@csufresno.edu; or review online referral options. 

 

15. 

Someone is facing significant personal struggles, in distress, or if observed or reported behavior causes you concern, but the severity is unclear.

Student

Contact the CARE Team by filing an online referral at fresnostate.edu/care.


Contact Counseling and Psychological Services at 559.278.2734

 

Faculty, Staff, Administrator, and/or immediate family members of Faculty, Staff, and Administrators

Contact Human Resources - Employee & Labor Relations Manager (Natacha Thompson) at 559.278.2032 or nthompson@csufresno.edu


You may also contact Faculty Affairs (Marsha Baum) 

at 559.278.3027 or baum@csufresno.edu


Visit LifeMatters by Empathia: mylifematters.com.  

In order to access all of the site's capabilities, users are required to use "FresnoState" (not case sensitive) as both the login & password.  


LifeMatters EAP can also be reached at 1.800.367.7474.  

 

*1. Protected class status is given to groups of people to provide protection from discrimination and harassment based on race, color, religion, ancestry, national origin, gender, gender identity including transgender, sexual orientation, marital status, pregnancy, age, disability or veteran status.


*2. Executive Order 1096, Article 1.H states that any Employee who knows or has reason to know of allegations or acts that violate this policy shall promptly inform the DHR Administrator or Title IX Coordinator. These Employees are required to disclose all information, including the names of the Parties, even where the person has requested anonymity.


*3. Executive Order 1096, Article 1.H states that any Employee who knows or has reason to know of allegations or acts that violate this policy shall promptly inform the DHR Administrator or Title IX Coordinator. These Employees are required to disclose all information, including the names of the Parties, even where the person has requested anonymity.

Most processes afford the complainant the opportunity to be accompanied by an advisor for support.  A union-represented employee may always contact their union steward for guidance.