Department Resources

Services FAQ

 

Copiers

COPIER PROVIDER

  1. Current Copier Provider: Ray Morgan Company, provides:
    • New copier equipment (re-furbished is not acceptable)
    • Terms are a monthly rental that allow for starting and ending service at any time
    • Lease includes service, parts, labor, consumables, staples and excludes paper
    • To place a service or supplies call 1.866-754-7677 or service@raymorgan.com or supplies@raymorgan.com

ACQUISITION PROCESS

  1. Department should contact Lorrie Westcott in Purchasing at x2111 or
  2. E-mail the following information to lwestcot@csufresno.edu:
    • Department Name
    • Location (physical address and building)
    • Contact information (name, extension and e-mail)
    • Current copier information, if applicable (manufacture and model number)
    • Department Needs
    • Intended use of copier
  3. Department will be contacted by copier provider with recommendations
  4. Once a decision has been made, department will contact Lorrie with copier information for the copier to be ordered and placed into service.
  5. Factors to consider when evaluating a copier:
    • Potential for technological growth
    • Size of equipment for allotted space (include ample space for technical service and ventilation)
    • Paper tray capacities
    • Annual copy volume commitments
    • Length of lease term

REPLACEMENT OR EARLY TERMINATION REQUESTS

  1. Copier Replacements are considered for purpose of non-performance. Early Terminations are considered due to non-appropriation of funds only.
    • Replacements -department must keep a log of all service calls as supporting documentation and contact Purchasing to discuss situation
    • Terminations due to non appropriation of funds - this request must be submitted to the Purchasing Dept in writing with supporting documentation for evaluation.

ANNUAL ENCUMBRANCE PROCESS

  1. As a courtesy, Purchasing will automatically renew all stateside annual copier encumbrance for the term of the lease. Any changes to copier location, contact information or People Soft account codes, must be addressed on an alteration form and sent to Purchasing for processing.