Academic Technology Resource Center

The Resource Center provides customer support to all Fresno State faculty, staff, and students in their use of Blackboard and other technology.

Instructors can get assistance with: scanning documents, uploading documents, formatting test questions to upload to Blackboard, creating accessible documents, uploading audio or video to the streaming server, copying courses, setting up the Blackboard Grade Center, etc. To get started, come in, fill out a work order, and we will get started!

Students are welcome to visit the Resource Center if they need assistance uploading assignments, setting up Blackboard Mobile Learn, and general Blackboard troubleshooting.

The Resource Center is located on the west end of the second floor in the Henry Madden Library. Email for assistance or call 559.278.7373.

The Resource Center Staff

Mike Bach, Technical Lead,

Student Assistants:

  • Claudia Medina, student lead
  • Paula Yang
  • James Xiong
  • Angelica Hernandez 
  • Shizra Sipra
  • Alain Moua
  • Danny Vang