Fresno State Blackboard System Updates

Blackboard Version:

Software release number: Bb 9.1 SP13 CP #2
Install date: 7/2013

Current Blackboard System Status and Reported Issues

  • 7-2-14
    At approximately 10:30 a.m. Blackboard Service was interrupted. It was restored at 4:45 p.m.
  • 4-30-14
    Between 4:45 p.m.  and 11:30 p.m. Blackboard experienced server performance issues. During this time, the system may have been unavailable to users. TILT is continuing to monitor Blackboard system performance.
  • 1-29-14
    Beginning at 9:00 p.m. until 11:00 p.m. on Wednesday, January 29th Blackboard performed a scheduled maintenance. During this time only the Social Learning Tools were unavailable to users. The rest of the system was available to users.
  • 1-28-14
    Users may have not been able to access Fresno State web sites, including Blackboard, from outside the campus network due to issues with certain internet/cell services. 
  • 9-4-13
    11:00 - 11:30 p.m. Blackboard may have been unavailable due to campus network maintenance.
  • 8-26-13
    9:45 p.m. to approximately midnight Blackboard services was not available due to an application issue.
  • 8-21-13
    Beginning the evening of August 21, Blackboard began experiencing system issues that resulted in very slow performance. For a majority of users, this made the system unusable for much of the evening and again from approximately 9:30 a.m. to 2:30 p.m. August 22.
  • 7-8-13
    Beginning at 10:00 p.m. and continuing to 1:00 a.m., summer courses on Blackboard were not available due to a campus infrastructure upgrade.
  • 6-28-13
    Beginning at 10:48 a.m. until 4:50 p.m. Blackboard and SafeAssign were unavailable due to a hardware issue with the Blackboard network file server.
  • 6-11-13
    Beginning at 8:00 p.m. until 9:00 p.m. a scheduled maintenance was performed on Blackboard and PeopleSoft. During this time the systems may have been unavailable to users.
  • 3-8-13
    Due to an unexpected network issue Blackboard was unavailable to users from approximately 8:45 a.m. until 9:05 a.m.
  • 2-3-13
    Beginning at 10:00 a.m. users but may have experienced problems submitting assignments or quizzes. The issue was resolved by 3:00 p.m.
  • 8-31-12
    Due to the installation of a required software update, Blackboard may have been unavailable to users between 3:00 a.m. and 5:00 a.m.
  • 8-11-12
    Due to an incident with the power on Sunday, August 11 th, users may have experienced some slowness when accessing and working in Blackboard. Blackboard has been verified and is running properly.
  • 6-1-12
    Beginning at 3:30 p.m., the campus authentication service for Blackboard, email, and the Fresno State portal underwent maintenance. During this time, faculty and students might not be able to log into Blackboard to access summer courses. Access was available again beginning June 3, 2012.
  • 2-18-12
    Beginning at midnight on Saturday, February 18 until 6:00 a.m. February 19, my.csufresno.edu underwent a scheduled maintenance. During this time users may have only been able to login to Blackboard through blackboard.csufresno.edu.
  • 2-6-12
    Beginning at 4:40 p.m. users may have experienced issues using several Blackboard tools. This issue was resolved by 5:00 p.m.
  • 1-18-12
    Technology Services performed a scheduled a maintenance to blackboard.csufresno.edu on Wednesday, January 18 beginning at 10:00 p.m. The estimated downtime was less than 30 minutes.
  • 12-29-11
    Blackboard was taken offline for a schedule update and maintenance beginning Tuesday, December 27 and ending Thursday, December 29.
  • 12-11-11
    Between 6:00 p.m. and midnight instructors may have experienced issues when trying to submit grades. In addition, students may have received error messages when trying to submit an Assignment or a Test.
  • 9-5-11
    Between 6:00 p.m. and and 9:30 p.m. Blackboard experienced a database related issue. During this time users may not have been able to add new content or submit assignments/quizzes.
  • 6-23-11
    Between 3:00 a.m. and 9:00 a.m. Blackboard performed maintenance for SafeAssign. During this time the SafeAssign may not have been available.
  • 6-7-11
    Due to a campus Central Authentication Service (CAS) maintenance, Blackboard may have been unavailable to users between 10:00 p.m. and 11:00 p.m.
  • 6-6-11
    Blackboard was offline for a necessary hardware upgrade Saturday, June 4 through Monday, June 6.
  • 5-3-11
    Due to a campus Central Authentication Service (CAS) maintenance Blackboard may have been unavailable to users between 10:00 p.m. and 11:25 p.m.
  • 2-18-11
    Due to a a scheduled maintenance beginning at 12:00 a.m. lasting until 2:00 a.m., Blackboard may be unavailable to users.
  • 2-24-11
    10:00 p.m. until 8:30 a.m.on 2-25-11, the campus web service was not available. During this time Blackboard was up and running, but users may have not been able to gain access through www.fresnostate.edu or blackboard.csufresno.edu. This was not a Blackboard related issue.
  • 2-17-11
    11:45 a.m. until 12:10 p.m. Blackboard may have been unavailable to users.
  • 2-17-11
    12:00 a.m. until 2:00 a.m. Blackboard was down due to a scheduled maintenance.
  • 2-13-11
    Individuals were unable to login to Blackboard through CAS between 8:00 and 10:30 p.m.
  • 2-10-11
    A Blackboard maintenance was performed Thursday, February 10 beginning at 10PM to resolve a Course Cartridge download issue. The system was back online by 11:00 p.m. that same evening.
  • 2-7-11
    Streaming Service Offline. Due to a hardware failure, streaming videos and audios were not available from February 4 until 5:00 p.m. on Monday, February 7.
  • 2-4-11
    A file system related issue was reported the morning of February 4th and the problem was resolved at 8:55 a.m. During this system issue, parts of Blackboard may not have been accessible to users.
  • 12-27-10
    12:01 a.m. until 5:00 p.m. 12-28-10 Blackboard was down due to a scheduled maintenance.
  • 10-2-10
    Blackboard reported SafeAssign service interruptions from 10:00 p.m. until 1:00 a.m. on 10-3-10.
  • 9-12-10
    A Blackboard system issue was identified and resolved. Some users may have had difficulty uploading documents and received the error message of "No space left on device."
  • 9-7-10
    6:00 a.m. until 6:30 a.m. Blackboard was down due to a scheduled maintenance.
  • 8-31-10
    12:00 a.m. until 4:00 a.m. Blackboard was down due to a scheduled maintenance.
  • 8-28-10
    10:00 p.m. until Sunday, August 29th at 2:00 a.m. Blackboard was down due to a scheduled maintenance.
  • 8-7-10
    10:50 p.m. until midnight Blackboard was down due to a scheduled network maintenance.
  • 5-19-10
    7:05 a.m. until 7:55 a.m. Blackboard 7.3 was down and unavailable.
  • 5-5-10
    11:00 p.m. until 1:00 a.m. 5-6-10 down for scheduled ITS Firewall system maintenance.
  • 1-6-10
    10:00 p.m. through 1-9-10 1:15 p.m. Blackboard 7 down for scheduled storage upgrade.
  • 1-3-10
    Blackboard 9 Pilot down for scheduled storage upgrade.
  • 12-29-09
    Blackboard 7 and Blackboard 9 Pilot were down for scheduled storage upgrade.
  • 12-16-09
    Approximately 1:00 p.m. until 4:00 p.m. the Blackboard 9 Pilot server was unavailable.
  • 11-12-09
    10:00 p.m. until 11-13-09 6:00 a.m. Bb9 pilot scheduled upgrade.
  • 9-17-09
    10:00 p.m. until 9-18-09 6:00 a.m. Bb9 pilot scheduled upgrade.
  • 9-16-2009
    ITS scheduled campus system maintenance 9-16-2009 10:00 p.m. until 9-17-2009 4:00 a.m. Blackboard my have been affected for several minutes during this timeframe.
  • 7-24-09
    10:00 p.m. until 7-25-09 2:00 p.m. for scheduled maintenance.
  • 6-20-09
    9:00 p.m. - 5:00 a.m. 6-21-09 system was unavailable.
  • 5-8-09
    11:15 a.m. - 1:35 p.m. system was unavailable.
  • 4-20-2009
    6:30 a.m. through 7:00 a.m. for scheduled maintenance.
  • 1-11-2009
    12:00 a.m. through 1-11-2009 11:59p.m. for scheduled maintenance.
  • 1-4-2009
    10:00 p.m. through 1-6-2009 10:00p.m. for scheduled maintenance.
  • 12-21-2008
    10:00 p.m. through 12-22-2008 4:00 a.m. for scheduled maintenance.
  • 11-20-2008
    10:00 p.m. through 11-21-2008 2:00 a.m. for scheduled maintenance.
  • 11-12-2008
    10:30 p.m. through 11-13-2008 3:10 a.m.
  • 10-16-2008
    10:00 p.m. through 10-17-2008 6:00 a.m. for scheduled maintenance.
  • 9-25-2008
    1:00 - 6:00 a.m. for scheduled maintenance.
  • 8-22-2008
    1:00 - 5:00 a.m. for scheduled maintenance.
  • 8-8-2008
    1:00 - 6:00 a.m. for scheduled maintenance.
  • 7-26-2008
    26th - 5:00 p.m. until midnight scheduled maintenance.
  • 10-04-2007
    Bb was slow responding during 4:40 p.m. - 4:55 p.m.
  • 10-03-2007
    Notified by Bb ASP on system unavailability between 10:30 p.m. to 10:50 p.m.
  • 10-02-2007
    Notified by Bb ASP on Service in progress between 10:30 p.m. to 10:49 p.m.
  • 09-30-2007
    Notified by Bb ASP on Service in progress between 09:37 p.m. to 09:42 p.m.
  • 9-19-2007
    Bb problem reported at 9:35 p.m. and resolved at 10:18 p.m.
  • 9-18-2007
    There was a reported Bb system issue at 9:45 p.m. Problem was resolved at 10:30 p.m.
  • 9-17-2007
    There was reported system slowness at 9:30 p.m. Problem was resolved at 10:38 p.m.
  • 9-10-2007
    There was reported system slowness around 10:45 p.m. Notified Bb ASP.
  • 8-29-2007
    Reported Bb down around 10:00 p.m. Notified Bb ASP and the system was back to normal at 10:45 p.m.
  • 8-28-2007
    Reported Bb slowness and users received timeout around 9:50 p.m. Notified Bb ASP and the system was back to normal at 10:35 p.m.

Contact the Help Desk if you are experiencing Blackboard access problems.
Students: (559) 278-7000
Faculty and staff: (559) 278-5000